Failure states#

Cloud-init has multiple modes of failure. This page describes these modes and how to gather information about failures.

Critical failure#

Critical failures happens when cloud-init experiences a condition that it cannot safely handle. When this happens, cloud-init may be unable to complete, and the instance is likely to be in an unknown broken state.

Cloud-init experiences critical failure when:

  • there is a major problem with the cloud image that is running cloud-init

  • there is a severe bug in cloud-init

When this happens, error messages will be visible in output of cloud-init status --long within the 'error'.

The same errors will also be located under the key nested under the module-level keys that store information related to each stage of cloud-init: init-local, init, modules-config, modules-final.

Recoverable failure#

In the case that cloud-init is able to complete yet something went wrong, cloud-init has experienced a “recoverable failure”. When this happens, the service will return with exit code 2, and error messages will be visible in the output of cloud-init status --long under the top level recoverable_errors and error keys.

To identify which stage an error came from, one can check under the module-level keys: init-local, init, modules-config, modules-final for the same error keys.

See this more detailed explanation for to learn how to use cloud-init’s exported errors.

Cloud-init error codes#

Cloud-init’s status subcommand is useful for understanding which type of error cloud-init experienced while running. The return code will be one of the following:

0 - success
1 - unrecoverable error
2 - recoverable error

If cloud-init status exits with exit code 1, cloud-init experienced critical failure and was unable to recover. In this case, something is likely seriously wrong with the system, or cloud-init has experienced a serious bug. If you believe that you have experienced a serious bug, please file a bug report.

If cloud-init exits with exit code 2, cloud-init was able to complete gracefully, however something went wrong and the user should investigate.

See this more detailed explanation for more information on cloud-init’s status.

Where to next?#

See our more detailed guide for a detailed guide to debugging cloud-init.