The following documents:
- How to collect information for reporting bugs
- How to file bugs to the upstream cloud-init project or for distro specific packages
To aid in debugging, please collect the necessary logs. To do so, run the collect-logs subcommand to produce a tarfile that you can easily upload:
$ cloud-init collect-logs Wrote /home/ubuntu/cloud-init.tar.gz
If your version of cloud-init does not have the collect-logs subcommand, then please manually collect the base log files by doing the following:
$ dmesg > dmesg.txt $ sudo journalctl -o short-precise > journal.txt $ sudo tar -cvf cloud-init.tar dmesg.txt journal.txt /run/cloud-init \ /var/log/cloud-init.log /var/log/cloud-init-output.log
Report Upstream Bug¶
Bugs for upstream cloud-init are tracked using Launchpad. To file a bug:
- Collect the necessary debug logs as described above
- Create a Launchpad account or login to your existing account
- Report an upstream cloud-init bug
If debug logs are not provided, you will be asked for them before any further time is spent debugging. If you are unable to obtain the required logs please explain why in the bug.
If your bug is for a specific distro using cloud-init, please first consider reporting it with the upstream distro or confirm that it still occurs with the latest upstream cloud-init code. See below for details on specific distro reporting.
Distro Specific Issues¶
For issues specific to your distro please use one of the following distro specific reporting mechanisms:
To report a bug on Ubuntu use the ubuntu-bug command on the affected system to automatically collect the necessary logs and file a bug on Launchpad:
$ ubuntu-bug cloud-init
If that does not work or is not an option, please collect the logs using the commands in the above Collect Logs section and then report the bug on the Ubuntu bug tracker. Make sure to attach your collected logs!
Red Hat, CentOS, & Fedora¶
To file a bug against the Red Hat or Fedora packages of cloud-init please use the Red Hat bugzilla.
SUSE & openSUSE¶
To file a bug against the SuSE packages of cloud-init please use the SUSE bugzilla.